Terms of service

The Foodly is a pre-ordering platform for shops in the DAV University Student Centre, Jalandhar. It is operated by Jashanpreet Singh. By using it you agree to these terms.

For students

• You order from one shop at a time and pay online by UPI through our payment partner, Cashfree Payments.
• Each order includes a platform fee of 7% of the item total (minimum ₹2), shown before you pay.
• The shop prepares and serves the food. Show your pickup code at the counter to collect it. Don't share your code.
• Collect your order within a reasonable time of it being ready. Uncollected food can't be refunded once prepared.

For vendors

• Shops must be approved by the admin before going live. Approval requires valid PAN and bank details for payouts.
• The first 15 days after approval are free. After that the plan costs ₹1,500 per 30 days, paid by payment link. Shops that don't pay within the grace period are hidden until they pay.
• Payment gateway charges on the shop's share of each order are deducted from the shop's settlement and shown on every order.
• Shops must accept or reject each paid order within 3 minutes. Rejected or unanswered orders are fully refunded to the student.
• Shops are responsible for food quality, hygiene, pricing and any licences (such as FSSAI) that apply to them.

Accounts

The admin may suspend or ban accounts that misuse the platform, for example fake orders, abuse of refunds, or harassment.

Liability

We provide the ordering and payment platform. Disputes about food are between the student and the shop, though we will help resolve them.